Account, Billing & Payment Enquiries
Please contact Customer Care.
P: 0800 10 60 60 (NZ) | 1300 304 195 (AU)
Our business hours are 8AM-6PM (AU) | 8AM-8PM (NZ), Monday to Friday.
Online User Management & Technical Support Enquiries
Please contact Technical Care.
P: 0800 10 60 25 (NZ) | 1800 020 548 (AU)
Our business hours are 6AM-6PM (AU) | 8AM-8PM (NZ), Monday to Friday.
Customer Training - Legal
The Customer Training Team at Thomson Reuters offer a range of training services as part of your subscription to our online platforms. Sessions cover all levels from introductory to advanced, and can be individually tailored to suit your needs.
Email NZtrainers@thomsonreuters.com and one of our trainers will contact you as soon as possible. Please include as much relevant detail as possible (eg: Screen Shots).
We also offer complimentary, regularly scheduled training webinars on Westlaw NZ.
Janina Leuii, Head of Legal Training ANZ
Tel: 61 02 8587 7672, Mob: 61 419 631 217
Patricia Veen, Online Training Specialist
Tel: 04 381 4176 Mob: 021 598 894
Elizabeth Odom, Training Specialist
Tel: 09 360 3725 Mob: 021 272 2107
Michelle Kesha, Training Specialist
Tel: 09 361 8921 Mob: 027 406 4988
Require a Judgment?
If you cannot access the judgment you want through an online database, you may order a copy through our judgment service.
We provide:Privy Council,Supreme Court,Court of Appeal and High Court decisions from mid 1980s onwards,District Court decisions: selected judgments as discussed in our products.
We also supply decisions from the Family Court, Environment Court, Employment Court, Employment Relations Authority, Taxation Review Authority and a wide range of other tribunals and authorities.
We charge a search fee of $20 per judgment + GST 15%