Contact Us

Account, Billing & Payment Enquiries

Please contact Customer Care.

P: 0800 10 60 60 (NZ) | 1300 304 195 (AU)

Our business hours are 8AM-6PM (AU) | 8AM-8PM (NZ), Monday to Friday.

Online User Management & Technical Support Enquiries

Please contact Technical Care.

P: 0800 10 60 25 (NZ)  | 1800 020 548 (AU)

Our business hours are 6AM-6PM (AU) | 8AM-8PM (NZ), Monday to Friday.

Customer Training - Legal

The Customer Training Team at Thomson Reuters offer a range of training services as part of your subscription to our online platforms. Sessions cover all levels from introductory to advanced, and can be individually tailored to suit your needs.

Email and one of our trainers will contact you as soon as possible. Please include as much relevant detail as possible (eg: Screen Shots).

We also offer complimentary, regularly scheduled training webinars on Westlaw NZ.

Janina Leuii, Head of Legal Training ANZ
Tel: 61 02 8587 7672, Mob: 61 419 631 217

Patricia Veen, Online Training Specialist
Tel: 04 381 4176  Mob: 021 598 894  

Elizabeth Odom, Training Specialist
Tel: 09 360 3725 Mob: 021 272 2107 

Michelle Kesha, Training Specialist
Tel: 09 361 8921 Mob: 027 406 4988

Require a Judgment?

If you cannot access the judgment you want through an online database, you may order a copy through our judgment service.

We provide:Privy Council,Supreme Court,Court of Appeal and High Court decisions from mid 1980s onwards,District Court decisions: selected judgments as discussed in our products.

We also supply decisions from the Family CourtEnvironment CourtEmployment CourtEmployment Relations AuthorityTaxation Review Authority and a wide range of other tribunals and authorities.


We charge a search fee of $20 per judgment + GST 15%